slotbosPrivacy Policy

This page describes what we collect when you use slotbos and how we keep that data protected. We take your privacy seriously — your account information, payment details, and betting history are encrypted and stored securely. We do not sell your data to third parties, and we only share information where required by law or to operate our services safely.

We operate slotbos across supported jurisdictions, including players in Jakarta, Surabaya, Bandung, Medan, and Semarang. Whether you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, the same privacy protections apply. Our servers may sit outside your country, but your data is encrypted in transit and at rest.

If you have questions about how we handle your information or want to exercise your rights regarding your data, our support team is available 24/7 via in-app chat or email to help.

What Data We Collect

We collect information you provide directly when you sign up for slotbos. This includes your full name, email address, phone number, date of birth, and government-issued ID (KTP or passport). We use this information to verify your identity, prevent fraud, and comply with legal requirements.

When you play on slotbos, we automatically collect information about your activity. This includes your bets, game results, account balance, login timestamps, device type (phone or tablet), browser information, and IP address. We use this data to personalise your experience, detect fraudulent behaviour, and improve our platform.

When you make deposits or withdrawals, we collect payment information. We do not store full payment card or bank account details — instead, we store a reference token provided by your bank or wallet (DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet gateway). This token allows us to process future transactions without retaining sensitive banking information. Your actual banking credentials never reach slotbos servers.

We also collect information from your device when you use the slotbos mobile app. This includes device identifiers, operating system version, app version, and crash logs. Crash data helps us fix bugs and improve stability. We never access your contacts, photos, messages, or other personal files on your device.

We never store full payment details

When you deposit via mobile banking, local payment, online payment, or bank transfer, your banking information is processed by your bank's secure gateway. We receive only a confirmation token, not your passwords or account numbers.

How We Use Your Data

We use your data to operate slotbos and provide you with a safe, fair gaming experience. Specifically, we use your information to:

We do not use your data for marketing purposes unless you explicitly opt in. We do not send you promotional messages, email campaigns, or newsletters without your consent. You can manage your communication preferences in your account settings at any time.

Third-Party Processors and Data Sharing

We share your data with trusted third-party service providers only to the extent necessary to operate slotbos. These processors include:

All processors are contractually bound to protect your data and use it only for the purpose we specify. We do not sell, rent, or trade your personal information to marketers, data brokers, or advertisers.

We may disclose your data if required by law, court order, or government request. We will notify you of such requests when legally permissible to do so.

How Long We Keep Your Data

We retain your account data for as long as your slotbos account is active. If you close your account, we retain your data for a minimum of three years to comply with tax and anti-money-laundering regulations. After three years, we delete your personal information unless we are required by law to retain it longer.

Your transaction history is archived for audit and dispute-resolution purposes. If you request a copy of your betting history, we provide it within 10 business days.

Cookies and Tracking

We use cookies and similar tracking technologies to personalise your experience on slotbos. Cookies remember your login status, your preferred language, and your game preferences. We also use cookies to prevent fraud and detect bot activity.

You can control cookie settings in your device browser. Disabling cookies may limit some slotbos functionality, such as auto-login or game persistence. We do not track your activity outside the slotbos platform — no cross-site tracking or third-party analytics.

Your Rights Regarding Your Data

You have rights regarding your personal data on slotbos. You may request:

To exercise these rights, contact our support team via in-app chat or email. We respond to data requests within 10 business days.

Security and Data Protection

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers. Your data is encrypted at rest using AES-256 encryption. Our servers are hosted in secure, audited data centres with access controls and backup systems.

We undertake to protect your data, but no method of transmission over the internet is non-specific info secure. If you suspect a data breach or unauthorised access to your slotbos account, contact support immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via in-app message and email. Your continued use of slotbos after such notification constitutes acceptance of the updated policy.

Contact slotbos

If you have questions about how we handle your data or want to exercise your privacy rights, reach out to our support team. We are available 24/7 via in-app chat, email, or phone. We respond to privacy inquiries within one business day.